Privacy Policy

Information we collect

We may collect information you provide directly, such as your name, email address, phone number, billing details, ticket purchase details, and messages sent through contact forms.

We may also collect basic website usage information such as browser type, device information, pages visited, referral source, and interactions with the site.

How we use information

• Process ticket purchases and venue transactions.
• Respond to questions, support requests, and order inquiries.
• Send event updates or marketing messages when you opt in.
• Improve the website, customer experience, and event operations.
• Detect misuse, fraud, or security issues.

Sharing information

We do not sell personal information. We may share information with service providers that help operate the venue, website, ticketing, payments, analytics, email, or marketing.

We may also disclose information when required by law or when needed to protect guests, staff, artists, the venue, or our rights.

Cookies and tracking

The website may use cookies, pixels, or similar tools to understand traffic, improve the site, and measure marketing performance. You can control cookie behavior through your browser settings.

Email communications

If you subscribe to email updates, you may unsubscribe using the link in those messages or by contacting the venue.

Data security and retention

We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage method is completely secure.

We keep personal information only as long as reasonably needed for venue operations, legal obligations, accounting, reporting, or dispute handling.

Your choices

Depending on your location, you may have rights to access, update, delete, or limit use of your personal information. Contact the venue to make a privacy request.

Third-party links

This website may link to third-party ticketing, payment, social media, or performer websites. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact

Empire Comedy Club

575 Congress St, 2nd floor

Portland, ME 04101

Email: info@empirecomedyme.com